• Well engineered, quality manufactured and SOLID - don't jiggle around.
  • Excellent materials with awesome detail and very user friendly.
  • High quality and easy install.
  • 5 stars: 9 (100%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
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Robert B. (Denver, CO, US)
Super Customer Service

I was so excited and left a great review on my purchase BUT then the Versatech MagSafe phone holder let me down. The magnet attached to the holder itself detached due to glue failure. You can see the trace residue left on the holder. I left a review and now I’m editing this review because the owner of the company called me about 2 hours later. He had already processed a replacement to be sent prior to calling me and apologized. They hadn’t had a glue failure yet and I’m confident after having great chat with him that there will be no glue issues with the new replacement. Now that is EXCELLENT customer service and standing behind your product just like the old days of America. Thank You Trail Icon.

Hi Robert,

Thank you for your feedback, and we're sorry to hear this was your experience.

We wish we had the opportunity to make it right before the review was posted, as this is absolutely covered under our warranty. While this isn't something we commonly see, adhesive failures can occasionally happen, and we've already taken care of getting a replacement on its way to you.

We stand behind our products and always want our customers to have the experience they expect when choosing TRAIL ICON. If anything ever isn't right, please don't hesitate to reach out to us directly—we're always happy to help.

– The TRAIL ICON Team

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Robert B. (Denver, CO, US)
I now love Trail Icon

I have a Defender HD11 and ordered the Versatek device holder which secures on the mini Linq mount between the cup holders, the Mag Safe phone holder and the passenger pocket guard so the cubby can actually be utilized (otherwise it’s completely useless). I have to say I’m pretty picky about my gear and this is the first time I think everything is perfect in every aspect. They are well engineered, quality manufactured and most important to me they are SOLID and don’t jiggle around.

M
Michael H. (Royal Oak, MI, US)
Excellent Stuff!

Excellent materials with awesome detail and very user friendly. I would recommend to anyone and will be biying more.

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Richard

Just all around awesome!

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Brennan B. (Sheridan, MI, US)
Cell phone holder for hd11

Everything fit great! The customer service was awesome!

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Nick N. (Wake Forest, NC, US)
Best products and customer service in the game!

Mykal, his team, and his products are unmatched! Blown away by the products, service and attention that his company offers! Wish I had more machines so I could buy more products! Keep up the good work! Hard to find a company with this level of commitment to the customer nowadays!

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Rickey

Its great. Keep up the good work

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Troy P. (Rochester, MN, US)
Arm rest and phone holder

High quality and easy install.

S
S.R.

Another amazing product from Trail Icon. These guys have not disappointed me yet!

You just made our day — thanks for the kind words! We’re stoked to hear our products have been solid for you. We’ve got more coming, and we’re just getting started.