Hey James, our product is 100% Made in the USA and we are very proud of that. We are a small operation and the hardware packing is all done in house, although we have systems in place to ensure the right counts are done, mistakles can haqppen. We sent out a replacement order for the missing items the next moring of receiving your email and unfortunatley USPS deeemd your address incomoplete and the item failed to deliver to you.
We have again sent you out a replacement shipping via UPS and encourage you to call me ditrect 435-535-1670 if you have any concerns.